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Email and txt alerts

Email and txt alerts  
Register now for email and txt alerts icon
Register now for
email and txt alerts

More info

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  > types of email and txt alerts
  > email and txt alerts FAQs
  > Mobile Banking
  > Online Banking
  > Online Safety Resource Centre

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Keep track of your Online Banking activity, bank account and credit card information with email and txt alerts.
What are email and txt alerts?
With email and txt alerts you can keep track of your Online Banking activity, bank account and credit card information.

Choose what types of alerts you would like to receive, including when a new credit card bill is available online or when changes are made to your Online Banking settings.

> more information on types of email and txt alerts
 
What do email and txt alerts cost?
It costs nothing to register for alerts.  
Email alerts
email alerts are free
Txt alerts
login to Online Banking each month and earn up to 10 free txts
you’ll also earn 10 free txts in the first month you register for Mobile Banking
You can use your free txts to receive
txt alerts
Mobile Banking balance request txts*
Otherwise, txts cost 25c each to receive.
> more information about Mobile Banking
*Your mobile service provider’s normal txt charges apply when you send a txt requesting your bank account balance. Please contact your provider for details of their fees and charges.
Registering for email and txt alerts
To register for email alerts you need to be
an Online Banking customer
To register for txt alerts you need to be
an Online Banking customer
registered for Mobile Banking
When are email and txt alerts sent?
email alerts can be sent out 24 hours a day, seven days a week
txt alerts can be sent out daily between 7am and 9.30pm
txt alerts activated after 9.30pm will be sent to you by 7am the following day*
*If you have asked us to alert you when your account balance goes over or under a certain level, we’ll check your account every few hours between 7am and 9.30pm and txt you when we see that your account has reached that point.
Westpac's electronic banking services Terms and Conditions apply.
The information on this page is presented subject to our legal page and any other terms and conditions that Westpac may impose from time to time. It is subject to change without notification.
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