Credit card payments options

Credit card payment information, including automatic credit card payments, online banking and direct debit credit card payments.

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Existing credit cards

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  > hotpoints
  > lost/stolen card
  > emergency help
  > credit card security
  > change your details
  > using your credit card overseas

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Contact us icon Credit card enquiries
  > Email
  > Westpac branches
  > phone 0800 888 111
(24 hours,
7 days a week)
  > from overseas call
+64 9 912 8000
(international toll charges apply)

Credit card payment options
Flexible payment options
You can choose to pay your credit card off in full each month or just make the minimum monthly payment, which is the greater of $5 or 2% of your closing balance.
Ways you can pay your credit card
Do it yourself by
24 hour Internet Banking and Telephone Banking - transfer payments directly to your credit card account from your other Westpac accounts using 24 hour Online or Telephone Banking (to register, call us on 0800 400 600)  
an ATM – you can do a funds transfer or make a deposit from your other Westpac bank accounts to your credit card account at any Westpac ATM  
paying in person – your payment can be made over the counter at any Westpac branch in New Zealand  
bill payment from another New Zealand bank – you can set this up if you are registered with telephone or online banking with your other bank, to pay your Westpac credit card account.  
Or let us help you, through:
direct debit – you can arrange a direct debit from your Westpac bank account to pay the minimum monthly payment, a fixed amount each month or the full closing balance on your monthly statement. Simply complete a direct debit form, available online or through your local Westpac branch. If you want to vary your direct debit payment, you’ll need to contact us 48 hours prior to your direct debit payment due date  
> download the credit card direct debit payment application to set up a direct debit
(PDF 72Kb)
File won't open? You'll need Adobe Acrobat Reader
automatic payments – you can arrange an automatic payment from your Westpac bank account to pay a specified amount to your credit card at regular intervals, for example, weekly, fortnightly or monthly.  
> login to Online Banking
> register for Online Banking
> visit your nearest Westpac branch
Westpac's current credit card lending criteria apply to all applications and transfers. Credit card Conditions of Use will apply. Charges may apply to some of the transactions and services mentioned - see our Credit card fees page for more details. MasterCard and the MasterCard Brand Mark are registered trademarks of MasterCard International Incorporated. American Express® is a registered trademark of American Express Company.
The information on this page is presented subject to our legal page and any other terms and conditions that Westpac may impose from time to time. It is subject to change without notification.
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