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| For claims on |
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- life insurance (Term Cover)
- expenses/bill insurance (Westpac Bill Protection)
- home loan insurance (Flexicover)
- income protection insurance (Disability Income Cover)
- personal loan insurance (Westpac Loan Cover)
- card repayment insurance. (Card Repayment Cover)
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| 8am to 5pm, Monday to Friday |
|
0800 738 641 |
| If calling from overseas: |
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+64 3 372 4855 |
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| For claims on |
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- home insurance
- full contents insurance
- renters’ contents insurance
- vehicle insurance
- boat insurance.
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| If you suspect burglary, theft, or malicious damage you should notify the police immediately. |
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| 24 hours, 7 days |
|
0800 309 378 |
| If calling from overseas: |
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+64 9 308 1101 |
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| Problems at home such as leaking water, may need to be attended to immediately to prevent further damage. Keep a record of repairs made and any receipts for costs incurred. |
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| 24 hours, 7 days |
|
0800 309 378 |
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| If you are involved in a vehicle accident |
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- call the police if the accident is serious or there is a dispute
- you may need to get your vehicle towed to a safe place; don’t authorise repairs to your damaged vehicle
- don't admit you were at fault to anyone
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| 24 hours, 7 days |
|
0800 309 378 |
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| Contact Travel Line 24 hours a day in any emergency |
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| Travel Line provides assistance with |
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- medical arrangements
- emergency travel assistance
- lost luggage
- lost credit cards
- lost travellers’ cheques.
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| 24 hours, 7 days |
|
0800 803 805 |
| If calling from overseas: |
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+64 9 969 5550 (transfer the charge by calling the local operator) |
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