Contact Westpac

Please contact us for general information or queries about Westpac. Or you can check out our frequently asked questions on credit cards, international and travel, Online Banking or Mobile Banking.

> contact us by phone

(Includes numbers for customer service, card enquiries, hotpoints, phone banking and more as well as which numbers to use if you're calling from overseas.)

> visit your nearest Westpac branch

(Branch and ATM locator results include branch and ATM addresses, opening hours, specific services and driving directions.)

> contact us by email

(Please don't include any personal or confidential information in your message. For security reasons, any requests to change account details cannot be actioned. Please phone us on 0800 400 600; 7am to 11pm, 7 days.)

Send us your feedback

Have we let you down? Find out what to do if you would like to make a complaint to Westpac.