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| Registered office |
Westpac on Takutai Square
16 Takutai Square
Auckland
1010
New Zealand |
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| Address for service |
Westpac on Takutai Square
(c/- Belinda Moffat - Legal)
53 Galway Street
Auckland 1010
New Zealand |
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Online feedback form |
| We value any suggestions, compliments or criticisms you may have, in order to improve our services to you. |
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by phone |
| This page includes numbers for general customer service, card services, hotpoints, home loans, phone banking, merchant services, business, agribusiness and media enquiries. To find branch staff phone numbers please search using our Red Pages. |
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visit your nearest Westpac branch |
| Our branch and ATM locator includes branch addresses, opening hours, ATM locator, specific services and even driving directions. Plus you can search for Westpac staff. |
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by email |
| We aim to respond to email enquiries within 24 hours. For security reasons, please don't email any private information, e.g. Online Banking ID and password, full bank account number, or PIN. We can accept the first 6 digits of your bank account number (starts with 03-XXXX) or the name of the branch where your account is held. |
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| If you think you have received a Westpac-related email ('phishing' email), report it by forwarding the email to the following address: |
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| phishing@westpac.co.nz |
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| Please note that this email address is for notification purposes only and you will not receive an individual reply. |
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| Find out more about phishing emails. |
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| For general information, check out our frequently asked questions on |
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credit cards |
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tax |
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International and travel |
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KiwiSaver |
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mobile banking |
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online banking |
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| If we've let you down in some way, please get in touch. We’d like to help resolve things as efficiently as possible and welcome any suggestions. There are many ways you can contact us directly and securely. |
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Making a complaint |
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| We’d love to know what you think of this website, or hear your suggestions on what could be improved. |
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Westpac online feedback form |
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