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Start your Business Online registration now. |
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Help getting started
Contact for help
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Business Online support team: |
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phone 0800 337 522
(Monday to Friday,
8am to 8pm) |
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from overseas
phone +64 4 499 0410
(international toll charges will apply) |
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| If you are a Westpac customer with at least one business transaction account, you can follow these three steps to register for Business Online. |
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| Before registering for Business Online, the account owner needs to assign a role for each required user—administrators, authorisers, creator/viewers |
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| > more information on user roles |
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| An administration rule needs to be selected |
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| Select single or dual administration. Dual administration requires a second administrator to authorise the following changes to user access to Business Online. |
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issue/reset passwords |
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creating new creator/viewer users |
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assigning access rights and transaction limits |
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editing users details and access |
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deleting users who have left the company |
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| NOTE: Administrators are automatically authorises as well. |
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| By requiring a second Administrator to verify any changes to users, you increase your security and decrease the risk of internal fraud. |
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| An authorisation rule also needs to be selected |
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this defines how many authorisers are required to fully approve online transactions |
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choose either one, two or three to authorise |
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consider size and complexity of your business, number of existing signatories and the signing authority that the business currently operates under |
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the authorisation rule must at least match the signing rule on the accounts loaded e.g. if two signatories are required for cheques then the "two to authorise" rule must be selected for Business Online |
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| Note: creating a payment and authorising a payment are two separate steps in Business Online |
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check you have the correct technical requirements for Business Online |
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| Business Online application form and ID |
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complete the Business Online application form |
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identification is required for authorisers and administrators to comply with the Financial Transactions Reporting Act 1996. They can be identified either by:
A. being an existing signatory on the organisation's accounts or,
B. providing a copy of their photo ID, certified (signed and dated) by one of the authorised people completing the application. |
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account owner(s) e.g. director, partner or officer must sign the completed form |
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the account owner must return the completed documentation to a branch or their Business Banking Manager to verify identity. |
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download Business Online application form |
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| Logging in to Business Online for the first time |
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Westpac sets up your nominated administrators and authorisers during registration |
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Administrators will be phoned by the Business Online Helpdesk with their login details |
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Administrators will then have to provide Authorisers with their login details |
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nominated authorisers and administrators will be set up with the default of full access to all accounts and functions. |
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